Liquid Recording Lite

  • Delivering effective and economical
    call recording to small and medium
    sized businesses

Liquid Recording Lite is the most cost-effective solution available to the small and medium sized business for reliably recording calls. It allows recording of between 2 and 30 simultaneous calls at one site.

If you recognise the advantages of call recording but don't yet require the more advanced features of the Business and Enterprise product lines, such as  call logging or quality monitoring, Liquid Recording Lite is ideal for you.

This is a centralised hardware based recording product so it does not have any of the problems associated with solutions that rely on users' PCs to do the recording and, because it is based on the same technology we employ for larger organisations, it is just as reliable.

Liquid Recording Lite

Benefits

This solution:

  • Protects your organisation and employees
  • Provides invaluable evidence of transactions
  • Is easy to use
  • Will work with any phone system
  • Helps you expedite dispute resolution
  • Helps reduce operating costs
  • Is affordable and cost effective 

Key System Features

  • Ease of retrieval - call recordings can be accessed by a properly authorised person from anywhere on your network or even across the Internet and searched easily. 
  • Call recordings can be played-back either via the telephone handset or through the sound card on a PC
  • Configurable recording parameters - allow you to record/not record a call based upon a number of configurable parameters
  • Own recording access - each user of the system can be configured with privileges to access only the calls they need/are allowed to see

Technical Data

  • Supplied on mini server
  • Capacity for 20,000 hours of audio
  • Self-install or professionally installed options
  • Max ISDN30/ Server - 1
  • Max Handsets/ Server - N/A
  • Max ISDN2e Channels/ Server - 30

Please contact us to discuss which solution would best suit your specific needs.

Liquid Voice

Liquid Voice is a leading provider of integrated Call Logging, Call Recording, Quality Monitoring, Workforce Optimisation and CTI systems.

Its solutions are used extensively by a variety of organisations to help improve operational performance, deliver compliance, safeguard the enterprises and provide invaluable management information.

A UK based operation, Liquid Voice's systems work with both traditional TDM and IP environments and are tested and accredited by the world's leading phone system manufacturers.

The company prides itself on its accessibility and its ability to respond rapidly to customers both before and after installations. It has specific sector knowledge and expertise in the Financial Services, Social Housing, Local Government and Contact Centre markets - an array of leading organisations within each of these vertical markets already use its software daily.