Liquid Recording Business is a scalable telephone call recording solution.
It has been designed specifically for small to medium sized businesses aiming to deliver a more professional and effective service by:
- cataloging customer interactions
- maintaining a record of communication
- achieving compliance
- indemnifying against costly disputes
- improving training
For businesses wishing to record between 2 and 60 simultaneous calls at individual locations, Liquid Recording Business offers a highly cost effective solution.
With extension searching, call logging and quality monitoring options, it is easy to deploy and works with a blend of traditional TDM and IP environments, across all major phone system manufacturers.
Liquid Recording Business
Benefits
This solution:
- Helps you achieve regulatory compliance
- Delivers quality monitoring
- Improves operational performance
- Protects your business and employees
- Provides invaluable evidence of transactions
- Aids dispute resolution
Key System Features
- Own recording access - users can be granted access to listen to their own or a list/ group of nominated extensions
- Manual and automated tagging of calls
- Team, individual and extension searches
- Fully integrated call management
- Quality assurance options
- Customisable wallboard displays
- AES encryption - for additional security
Technical Data
- Supplied on tower or redundant rack mountable server
- Minimum capacity for 35,000 hours of audio
- Professionally installed
- Full training provided
- Max ISDN30/ Server - 2
- Max Handsets/ Server - 60
- Max IP Calls/ Server - 60
- Max ISDN2e Channels/ Server - 60
Please contact us to discuss which solution would best suit your specific needs.