Products that deliver
Liquid Voice's product and service portfolio includes a complete range of systems for:
- Call Logging
- Call Recording
- Quality Monitoring
- Workforce Optimisation
- Computer Telephony Integration (CTI)
These products and services are flexibly integrated and individually tailored to meet the specific requirements of your organisation and the environment in which it operates.
It may be that you have specific requirements and need to implement a Liquid Voice system in order to:
- Achieve Regulatory Compliance
- Improve Efficiency
- Monitor Quality
- Indemnify the Business
- Keep a Record of Transactions
- Reduce Call Spend
- Track Performance
- Enhance Training
Tested against the world's leading phone system manufacturers, our solutions work in both traditional and IP environments offering a full suite of functions.
Vertical Markets
Fiercely proud of our market expertise, we have utilised industry leading experts, our own and customers' experiences to create a product set specifically designed to meet the exacting needs of operations within the following markets:
Size of Business
No matter how large or small your requirement, Liquid Voice can assist with a solution which is ideal for your particular needs:
Lite
- For organisations wishing to record between 2 and 30 simultaneous calls at one site
- Ideal for organisations with a limited requirement for additional features
Business
- For organisations wishing to record up to 60 simultaneous calls at one site
- Ideal for organisations with more demanding requirements including quality monitoring or call management
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Provides a redundant and expandable solution
Enterprise
- For organisations wishing to record across any number of lines and sites
- Our Enterprise solution will handle up to 2400 calls simultaneously in a single chassis
- Provides a powerful capability including features such as system integration, centralised servers with remote nodes, screen and activity monitoring with workforce optimisation
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100% availability through paired/ teamed servers
