Questions and Answers
Opportunities to profit from call recording...
Q. Why should we choose Liquid Voice?
A. We have a successful call recording track record spanning over a decade - working with our partners to provide precise solutions to your customers' needs
With a comprehensive and flexible portfolio of solutions tailored to all types of applications, we provide you with the opportunity to meet the individual and specific requirements of your customers.
Q. How can you increase my business?
"Customers want solutions not products so they need to know that you understand their industry sector and how you can make a real difference to their business.
Customer service centres, for example, are attracted by the benefits of call recording for quality monitoring. On the other hand, sales departments find that Computer Telephony Integration and delivering recordings to contacts details within a CRM solution gives them a real advantage.
Our aim is to ensure you are equipped to identify, pursue, close and support opportunities of which call recording and associated solutions can provide significant value added differentiation.
In order to achieve this aim, it is important that your prospective clients see a seamless solution so we equip you with:
- Easy access to a competitively priced suite of innovative call recording solutions conceived and supported locally, which meet your prospective clients' specific needs.
- The ability to identify the solution nuances required by various sectors and organisation types. We achieve this by spending time coaching your staff individually so that they can successfully identify opportunities, communicate with confidence and authority about our solutions and close business opportunities
- Your own branded sales collateral - so that our solutions are perceived to be an integral, seamless part of your overall solution
- High level staff support on your stands at exhibitions and at prospective sales meetings, operating under your guise, so your prospective clients see one organisation providing their full needs
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Instant pre and post sales technical support access to your customers - unlike many large, overseas operations we do not have to operate at arm's length.
Q. What's different about Liquid Voice?
A. For a start, we are located in the UK and all of our staff - sales, technical development and support - are readily and easily accessible. In practice, this can make a huge difference to you and your customers.
No communication delays or problems often associated with call recording manufacturers located overseas - we are at the end of the phone so we can respond instantly - often vital in winning business
We are flexible - you can talk directly to our technical development staff - by integrating, bespoking, tailoring and white-labelling our software to your exact requirements we enable you to offer a truly unique solution to your customers.