Voice opens outlet in New Zealand

08 February 2011

Leeds- based call recording specialist, Liquid Voice, has expanded its operation into the Pacific Rim with the opening of an operation in New Zealand.

"Previously, we were reluctant to extend ourselves to meet an increasingly global demand for our services," explained co-founder, Chris Berry.

"Over the last year, however, our strategic intention to strengthen our business infrastructure has been realised to meet the two-fold increase in annual sales, primarily from the UK.

"We have doubled our UK staff with specialised technical, support, installation and sales resources now on board.

"This now gives us the confidence to expand overseas from a secure base."

Headed by Andrew Barrett, who started Liquid Voice in the UK with Chris Berry, the New Zealand business will service the growing demand for its solutions from organisations in Australasia, specifically, and the Pacific Rim, generally.

Andrew commented: "The New Zealand team is coming together quickly at our new offices. I'm excited by this new challenge and the opportunity to bring Liquid Voice's solutions to a new market."

Source: Yorkshire Post 2nd August 2011

Liquid Voice

Liquid Voice is a leading provider of integrated Call Logging, Call Recording, Quality Monitoring, Workforce Optimisation and CTI systems.

Its solutions are used extensively by a variety of organisations to help improve operational performance, deliver compliance, safeguard the enterprises and provide invaluable management information.

A UK based operation, Liquid Voice's systems work with both traditional TDM and IP environments and are tested and accredited by the world's leading phone system manufacturers.

The company prides itself on its accessibility and its ability to respond rapidly to customers both before and after installations. It has specific sector knowledge and expertise in the Financial Services, Social Housing, Local Government and Contact Centre markets - an array of leading organisations within each of these vertical markets already use its software daily.