Demand for call recording products hits all time high
01 April 2008
Demand for call recording products reached an all-time high in
2007 and shows no sign of slowing in 2008. That's according to CTI
specialists Liquid Voice who report a ten-year peak in both sales
and interest in the latest call recording products.
"We have been involved in the call recording industry for almost a
decade and it has never been so busy. In 2007 we saw the highest
market activity to date," says Chris Berry, Director of Business
Development at Liquid Voice.
Based in Leeds and operating across a national footprint, Liquid
Voice products are used by Local Government and Blue-Chip
organisations as well as hundreds of SMEs and financial service
companies.
"In many ways, call recording is now becoming an easier 'sell' as
end-users realise the many benefits of the technology," added Andy
Barrett, Director of Product Development, Liquid Voice. "But the
end-user environment and its market drivers are changing fast.
Old-fashioned existing products just don't cut it any more, which
is why end-users and resellers are turning to modern products and
companies like Liquid Voice to deliver the solutions and benefits
they need."